Accidents do happen but with the right business insurance you have peace of mind that your assets and your livelihood are protected. We are always happy to assist with claims enquiries; however please note that claims are handled directly by your insurer, who must be notified of any claim or any event that could lead to a claim.

Contact details for your specific insurer/s and details of how to make a claim can be found in your policy documents. Below is a list of the main claims contact numbers for each of our products and insurers.

Before you get started, here’s some information you will need…

• Your name and company details
• Your policy number – this can be found on your certificate of insurance or policy schedule
• Insured contact details: Name and phone number
• Claimant details: Name, contact details, date of birth, employer details (if different from policy)
• Incident details: Date, time, place, how it occurred, names of witnesses and people involved
• Injury details: Contact details of injured party, nature of injury, hospital details (if applicable) and date returned to work
• Public Liability / Products Liability Property Damage: damage to property and estimated cost of repairs

If you have any questions, we’re always happy to help. You can give us a call on 0800 276 1197 and speak to one of our friendly team. Otherwise, please see the telephone numbers provided below to notify your insurer of a claim:

Shop claims

Ageas – 0345 122 3283

AXA – 0345 600 2716

LV= – 0845 640 5170

NIG – 0345 300 4649

Zurich – 01252 387 633

Office & surgery claims

Covea Insurance – 0330 024 2266

NIG – 0345 300 4649

Zurich – 01252 387 633

Landlord claims

Ageas – 0345 122 3283

AXA – 0345 600 2716

Covea – 0330 024 2266

e-Underwriting – 0207 208 8580

Pen Underwriting – 0345 001 1783

LV= – 0845 640 5170

Modus – 0344 856 3816

NIG – 0345 300 4647

Optima – 0345 122 3283

RSA – 0345 071 6040

Zurich – 01252 387 024

Pub & restaurant claims

Ageas – 0345 122 3283

LV= – 0845 640 5170

NIG – 0345 300 4649

Zurich – 01252 387 633

Hotel & guesthouse claims

NIG – 0207 656 6145

Tradesman claims

Ageas – 0345 122 3283

AXA – 0345 600 2716

Covea – 0330 024 2266

NIG – 0207 656 6145

Optima – 0345 122 3283

QBE – 0800 328 9640

Zurich – 08453 002 055

Van claims

Ageas – 0345 122 3260

Allianz – 0345 600 0676

AVIVA – 0800 678 999

AXA – 0845 900 4185

Covea –  0330 024 2240

ERS – 0330 123 5992

Highway – 0800 028 9655

NIG – 0345 607 1626

Pukka – 0800 240 4988

RSA – 0345 300 4006

Sabre – 0330 024 8000

Zenith – 0345 293 5330

Zurich – 0800 302 9055